Question 1

What is a poker platform provider?

Accepted Answer

A poker platform provider develops and delivers a complete, production-ready online poker platform covering the game engine, back-office management system, payment integrations, security layer, and compliance tools. Operators receive a fully configured platform under their own brand, without needing to build the technology from scratch.

Question 2

What is the difference between white label and turnkey poker platforms?

Accepted Answer

White label poker platforms operate under the poker platform provider's infrastructure and licence, offering brand-level customization and fast go-to-market at lower upfront cost. Turnkey platforms deliver full source code ownership, dedicated infrastructure, your own gaming licence, and 100% revenue retention, built for operators who want complete independence and long-term scale.

Question 3

How fast can a poker platform provider get me live?

Accepted Answer

As a poker platform provider with 18+ years of iGaming experience, our white label solution deploys in 2–4 weeks and our turnkey poker platform in 4–8 weeks. The fastest operator on record went live in 10 business days. We assign a dedicated project manager to every deployment to ensure on-time delivery.

Question 4

What poker game variants does the platform support?

Accepted Answer

Both our white label and turnkey poker platform provider solutions support Texas Hold'em (No Limit, Pot Limit, Fixed Limit), Omaha, Omaha Hi-Lo, 7-Card Stud, Short Deck Poker, Speed Poker, 5-Card Draw, and Razz. All major tournament formats, Sit & Go, MTT, PKO, Freezeout, Rebuy, Satellite, and Spin & Go are included out of the box. Custom variants are available on request for turnkey operators.

Question 5

Is the poker platform mobile compatible?

Accepted Answer

Yes. As a mobile-first poker platform provider, we deliver native iOS and Android apps alongside a fully responsive mobile web client. Players experience sub-100ms action response times and smooth animations across every device and screen size no compromise in gameplay performance on mobile.

Question 6

What security certifications does digient poker platform hold?

Accepted Answer

Our poker platform provider holds BMM Testlabs certification, iTech Labs RNG certification, Gaming Labs (GLI) certification, and ISO 27001 certified infrastructure. Every deployment includes 256-bit SSL/TLS encryption, AI-powered collusion detection, DDoS protection, 2FA, PCI-DSS compliant payments, and AML/KYC compliance workflows.

Question 7

Do I need iGaming licence to work with your poker platform provider?

Accepted Answer

White label operators can launch under Digient's existing licence umbrella while their own application is being processed. Turnkey operators are responsible for obtaining their own gaming licence. As your poker platform provider, we offer full licensing consultation to identify the most suitable jurisdiction MGA, Curacao, UKGC, Isle of Man, or Gibraltar based on your target markets and budget.

Question 8

Can I switch from white label to turnkey as my business grows?

Accepted Answer

Yes and this is a key advantage of choosing Digient as your long-term poker platform provider. Operators who start on white label can migrate to the fully owned turnkey platform as their revenue and ambitions scale, with our team managing the transition to minimise player disruption and preserve platform continuity.

Question 9

What post-launch support does digient poker platform provide?

Accepted Answer

As a committed poker platform provider, we deliver 24/7 technical support, a dedicated account manager, regular platform updates, proactive security patches, and performance monitoring as standard. Optional managed services include player support outsourcing in 20+ languages, managed hosting, and custom feature development. Support tiers are designed to scale alongside your operation.

Question 10

What is a turnkey poker software provider?

Accepted Answer

A turnkey poker software provider delivers a fully packaged, ready-to-launch poker platform that includes the game engine, back-office system, payment integrations, security layer, and compliance tools. Operators receive complete ownership and full branding control with minimal setup time eliminating the need to build from scratch.

Question 11

How does a turnkey poker platform differ from a white label solution?

Accepted Answer

A turnkey poker platform gives you full ownership of the brand, platform, revenue, and gaming license. A white label solution operates under the provider's license with limited customization and a shared revenue model. Turnkey is the preferred choice for operators seeking complete independence, scalability, and long-term brand equity.

Question 12

How long does it take to launch a turnkey poker platform?

Accepted Answer

Our turnkey poker platform can typically be deployed within 4 to 8 weeks, depending on your customization scope, third-party integrations, licensing requirements, and market readiness. We provide dedicated project management support throughout the entire launch process to ensure on-time delivery.

Question 13

Is the turnkey poker platform mobile compatible?

Accepted Answer

Yes. Our turnkey poker platform is built with a responsive, mobile-first architecture and is fully optimized for web browsers, native iOS apps, and Android mobile apps. Players enjoy a consistent, high-quality game experience regardless of device or screen size.

Question 14

What security measures are included in the poker software?

Accepted Answer

Our platform includes iTech Labs RNG certification, 256-bit SSL/TLS encryption, multi-layer anti-fraud modules, AI-powered collusion detection, two-factor authentication (2FA), DDoS protection, and PCI-DSS compliant payment processing ensuring full platform integrity and player trust.

Question 15

Do I need the gaming license to operate the platform?

Accepted Answer

With a turnkey solution, the operator is responsible for obtaining and maintaining their own gaming license. However, we provide licensing consultation services and can guide you on suitable jurisdictions such as Malta (MGA), Curacao eGaming, Isle of Man, Gibraltar, and Kahnawake helping you choose the most cost-effective option for your target markets.

Question 16

Can I integrate third party payment gateways into the platform?

Accepted Answer

Absolutely. Our turnkey poker platform supports seamless integration with a wide range of payment providers including major credit/debit card processors, e-wallets (Skrill, Neteller, PayPal), cryptocurrency payment gateways, and regional banking solutions maximizing player deposit and withdrawal flexibility in your target markets.

Question 17

What level of post-launch support do you provide?

Accepted Answer

We offer 24/7 technical support, regular platform updates, security patches, performance monitoring, and optional managed services including hosting, player support outsourcing, and software maintenance. Our support tiers are flexible and designed to grow alongside your operation.

Question 18

What is a turnkey casino software platform?

Accepted Answer

A turnkey casino software provider delivers a complete, ready-to-launch online casino solution including game integration, back-office management, payment processing, KYC/AML compliance tools, and technical support so operators can go live under their own brand without building infrastructure from scratch. The operator retains full brand ownership and 100% of revenue.

Question 19

How is a turnkey casino platform different from white label?

Accepted Answer

A turnkey casino platform gives the operator full brand ownership, player data rights, and 100% revenue retention. A white label casino solution operates under the provider's licence and infrastructure offering faster setup with more limited customisation and a shared revenue arrangement with the provider.

Question 20

How long does it take to launch a turnkey casino software?

Accepted Answer

Digient's turnkey casino software platform typically goes live in 4–8 weeks, depending on the scope of customisation, payment gateway integrations, regulatory jurisdiction, and game content selection chosen by the operator.

Question 21

What games are available on the turnkey casino platform?

Accepted Answer

The platform aggregates 15,000+ games slots, blackjack, roulette, baccarat, live dealer, crash games, trading games, and progressive jackpots from 80+ certified global game providers via a single API integration. New providers can be added without additional development effort.

Question 22

Is the turnkey casino software mobile-optimised?

Accepted Answer

Yes. Every game and platform component is built with a mobile-first approach, delivering a seamless, high-performance experience across iOS and Android smartphones and tablets without requiring native app development.

Question 23

Does Digient provide post-launch support?

Accepted Answer

Yes. Digient offers 24/7 technical support, optional managed services, regular platform updates, security patches, and a dedicated account manager for all turnkey casino software clients from the day of launch.

Question 24

How secure is the turnkey casino software?

Accepted Answer

The platform is RNG-certified, protected by SSL/TLS encryption, equipped with real-time KYC/AML identity verification modules, and includes advanced fraud detection and responsible gaming safeguards to meet international regulatory standards.

Question 25

Can I fully customise the design and bonus systems?

Accepted Answer

Absolutely. Digient's turnkey casino platform supports full UI/UX customisation, branded themes, configurable bonus engines, cashback mechanics, loyalty programme tiers, and tournament features all manageable by operators without any development expertise.

Question 26

What is a turnkey poker platform?

Accepted Answer

A turnkey poker platform is a fully packaged solution that includes all essential components, game client, back office, payment integrations, security, and compliance tools, allowing you to launch and operate your own branded poker site with complete ownership.

Question 27

How is a turnkey solution different from a white label?

Accepted Answer

With a turnkey solution, you fully own the brand, platform, and revenue, and you manage your own licensing. In contrast, a white label runs under the provider’s license with limited customization and shared revenue models.

Question 28

What poker variants are supported?

Accepted Answer

Our platform supports all popular formats including Texas Hold’em, Omaha, Omaha Hi-Lo, and custom variants on request.

Question 29

Can I customize the UI and gameplay experience?

Accepted Answer

Our turnkey model allows complete customization including game UI, player features, payment logic, and branding to match your operational goals.

Question 30

Do I need a license to operate?

Accepted Answer

With a turnkey solution, you are responsible for acquiring and maintaining your gaming license. However, we offer consultation support on licensing jurisdictions.

Question 31

Is the platform mobile-friendly?

Accepted Answer

All our poker games are built with a responsive design, optimized for web, iOS, and Android platforms.

Question 32

How secure is the platform?

Accepted Answer

Digient’s platform is RNG-certified, supports SSL encryption, and includes anti-fraud mechanisms, collusion detection, and secure payment processing.

Question 33

Do you provide post-launch support?

Accepted Answer

We offer ongoing technical support, updates, and optional management services depending on your service package.

Question 34

What is a turnkey sportsbook platform?

Accepted Answer

A turnkey sportsbook is a complete, ready-to-launch sports betting platform including odds feeds, bet management, risk tools, payment systems, and branding flexibility.

Question 35

How is a turnkey sportsbook different from a white label?

Accepted Answer

Turnkey gives full ownership and control; white label is faster to deploy but managed under the provider's structure and license.

Question 36

How long does it take to launch?

Accepted Answer

Our turnkey sportsbook can typically go live within 4 to 8 weeks, depending on integrations and customization.

Question 37

What sports are supported?

Accepted Answer

Cricket, football, basketball, tennis, esports, and more than 30+ international and regional sports.

Question 38

Can I customize the user interface and bet types?

Accepted Answer

Yes. Full control over front-end layout, odds display, bet slips, and language support.

Question 39

Do I need a license to operate a sportsbook?

Accepted Answer

Digient ensures its solutions are ready to meet regulatory standards, enabling operators to comply with jurisdictional requirements efficiently.

Question 40

Does the platform support in-play betting?

Accepted Answer

In-play betting is available for all major sports with real-time data feeds.

Question 41

What security features are included?

Accepted Answer

Risk analysis, anti-fraud algorithms, player verification, and secure payment gateways.

Question 42

How scalable is the solution?

Accepted Answer

Built with microservice architecture for high scalability and uptime during peak sports events.

Question 43

Is post-launch support available?

Accepted Answer

We offer technical assistance, updates, hosting options, and 24/7 monitoring as part of our service agreement.

Question 44

Is online casino gaming legal in Botswana?

Accepted Answer

Online gaming activities in Botswana operate under regulatory frameworks. Operators must obtain the appropriate licenses and comply with regulatory requirements before launching.

Question 45

How can I start an online casino business in Botswana?

Accepted Answer

To start an online casino business in Botswana, you need regulatory approval, a turnkey casino platform, secure payment integrations, and risk management systems.

Question 46

What games are popular in online casinos in Botswana?

Accepted Answer

Popular casino games include online slots, blackjack, roulette, baccarat, and live dealer games.

Question 47

What payment methods should a casino platform support in Botswana?

Accepted Answer

A casino platform targeting Botswana should support secure digital payment gateways and locally used transaction methods to ensure smooth deposits and withdrawals.

Question 48

How long does it take to launch a casino platform in Botswana?

Accepted Answer

Launch timelines depend on customization and licensing requirements, but turnkey solutions significantly reduce development time.

Question 49

Can I customize my casino platform for the Botswana market?

Accepted Answer

Yes. A turnkey casino platform provider in Botswana allows customization including branding, bonus structures, promotional campaigns, and reporting systems.

Question 50

What is a turnkey casino platform?

Accepted Answer

A turnkey casino platform is a complete end-to-end solution including game integration, back office tools, payment support, and regulatory modules that allows you to launch your own casino brand quickly and efficiently.

Question 51

How long does it take to launch a turnkey casino?

Accepted Answer

Typically, Digient's turnkey casino solutions can be launched within 4 to 8 weeks depending on integrations and customizations.

Question 52

What types of games are included?

Accepted Answer

Slots, blackjack, roulette, live dealer games, jackpots, and table games from leading game providers.

Question 53

Can I customize the design and features?

Accepted Answer

Yes, turnkey solutions allow full customization of UI/UX, bonus systems, and gaming content.

Question 54

How secure is the system?

Accepted Answer

Our platform is RNG-certified and includes SSL, anti-fraud, and risk management tools.

Question 55

What is white label poker software?

Accepted Answer

It is a pre-built, customizable online poker platform you can rebrand and operate under your own company.

Question 56

How long does it take to launch a white label poker solution?

Accepted Answer

Typically between 2 to 6 weeks, depending on your customization needs.

Question 57

Is the software RNG certified?

Accepted Answer

Yes, all our games are certified for fairness by leading RNG auditors.

Question 58

Can I use my own payment gateway?

Accepted Answer

Absolutely. We support custom and third-party payment gateway integrations.

Question 59

Do you offer player support services?

Accepted Answer

Yes, we can provide 24/7 multilingual player support as an add-on.

Question 60

How secure is my data with your AI solutions?

Accepted Answer

Data security is a top priority in all our AI solutions. We implement industry-standard encryption, follow strict access controls, and ensure compliance with global data protection regulations like GDPR. From initial data intake to final deployment, we follow rigorous protocols to protect your information and maintain confidentiality. Our team continuously monitors and updates security measures to stay ahead of potential threats.

Question 61

What is the typical timeline for project implementation?

Accepted Answer

Our project implementation timeline depends on the complexity and scope of each project, typically spanning 8 to 12 weeks from start to finish. Our process includes in-depth planning, agile development, rigorous testing, and iterative feedback to ensure quality outcomes. We work closely with clients throughout, ensuring.

Question 62

Can your solutions scale with my business growth?

Accepted Answer

Absolutely. Our solutions are designed with scalability in mind, allowing them to grow alongside your business. Whether you're expanding your user base, increasing data volume, or adding new features, our architecture supports seamless scaling without compromising performance. We leverage modular design and cloud-native infrastructure to ensure flexibility and long-term adaptability.

Question 63

What AI services does your agency offer?

Accepted Answer

Our agency provides a wide range of AI services tailored to meet diverse business needs. These include custom AI development, machine learning models, natural language processing, computer vision, and AI system integration. We also offer data strategy consulting to help you unlock the full potential of your data. Every solution is designed for scalability, performance, and real-world impact.

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