Question 1

What does a casino platform provider actually deliver?

Accepted Answer

A casino platform provider supplies the full technology stack an operator needs to run a real-money casino, game aggregation, player wallets, bonus and CRM tools, payment integrations, KYC/AML compliance, and back-office reporting. Digient delivers this as either a white label or a turnkey casino platform, depending on how much ownership and control the operator wants.

Question 2

Should I choose white label or turnkey casino platform?

Accepted Answer

A white label casino platform is the faster, lower-cost route, Digient hosts the infrastructure and manages compliance under its licence, and you launch in 3–5 weeks. A turnkey casino platform gives you full source code ownership, your own licence, and 100% revenue retention, with a 4–8 week build. Operators with limited upfront capital usually start white label; operators planning long-term scale often go turnkey.

Question 3

How many casino games are and where do they come from?

Accepted Answer

Digient's casino platform comes pre-integrated with 15,000+ games aggregated from 150+ certified studios slots, live dealer tables, crash games, and table games all reachable through a single API. New content is added on an ongoing basis without requiring separate integrations per studio.

Question 4

Which jurisdictions and licences does the platform support?

Accepted Answer

Digient's casino platform is built for launch readiness across MGA, Curacao, UKGC, and Isle of Man, with built-in KYC/AML automation, responsible gaming controls, and self-exclusion tools. Our compliance team also advises on jurisdiction-specific requirements as you expand into new regulated markets.

Question 5

Is the platform RNG-certified and audited?

Accepted Answer

Yes. The platform and its certified game studios carry iTech Labs RNG certification, alongside BMM Testlabs and Gaming Labs certifications. Digient's infrastructure is also ISO 27001 certified, covering information security management end to end.

Question 6

What payment methods and currencies are supported?

Accepted Answer

50+ payment methods are pre-integrated, spanning major cards, e-wallets, crypto, and regional payment rails, alongside 25+ languages and 30+ currencies. For turnkey deployments, operators can connect any payment gateway worldwide rather than being limited to a pre-approved list.

Question 7

What kind of uptime and support can operators expect?

Accepted Answer

Digient runs on a 99.99% uptime SLA with multi-region failover and hot-patch deployments that avoid scheduled downtime. Platform operations and technical support are available 24/7, backed by a team with 18+ years of real-money gaming experience.

Question 8

Can I migrate from another casino software provider?

Accepted Answer

Yes. Digient supports migration of player accounts, wallets, and historical data from existing platforms, with a phased cutover plan designed to minimize downtime and preserve player experience. Migration scope and timeline depend on your current provider's data structure and licensing terms.

Question 9

What does a casino software provider actually deliver?

Accepted Answer

A casino software provider supplies the full technology stack an operator needs to run a real-money casino game aggregation, player wallets, bonus and CRM tools, payment integrations, KYC/AML compliance, and back-office reporting. Digient delivers this as either a white label or a turnkey solution, depending on how much ownership and control the operator wants.

Question 10

Should I choose white label or turnkey casino software?

Accepted Answer

White label is the faster, lower-cost route, Digient hosts the infrastructure and manages compliance under its licence, and you launch in 3–5 weeks. Turnkey gives you full source code ownership, your own licence, and 100% revenue retention, with a 4–8 week build. Operators with limited upfront capital usually start white label; operators planning long-term scale often go turnkey.

Question 11

Is online casino gaming legal in Morocco?

Accepted Answer

Online gaming activities in Morocco are regulated, and operators must carefully review local laws and regulatory frameworks before launching a casino platform. Compliance and proper authorization are essential when entering the Moroccan market.

Question 12

How can I start an online casino business in Morocco?

Accepted Answer

To start an online casino business in Morocco, you need:

Proper regulatory understanding or partnerships

A reliable turnkey casino platform

Secure payment gateway integrations

Risk management and fraud monitoring systems

A localized marketing strategy

Working with an experienced turnkey casino platform provider in Morocco simplifies technical setup and operational management.

Question 13

What payment methods should an online casino support in Morocco?

Accepted Answer

A casino platform targeting Morocco should support:

Secure online payment gateways

Card payments

Bank transfers

Digital wallet solutions

Fast and secure transactions are crucial to building player trust and long-term retention.

Question 14

Can I customize my casino platform for the Moroccan market?

Accepted Answer

Yes. A professional turnkey casino platform provider in Morocco offers full customization including:

Branding and UI/UX design

Bonus and promotion configuration

Campaign management tools

Operational workflow adjustments

Reporting and analytics customization

This allows operators to align their casino platform with local player preferences.

Question 15

How long does it take to launch a casino platform in Morocco?

Accepted Answer

Launch timelines depend on regulatory approvals and customization requirements. A turnkey casino solution significantly reduces development time compared to building a platform from scratch.

Question 16

What games are most popular in online casinos in Morocco?

Accepted Answer

Popular casino games in Morocco typically include:

Online slots

Blackjack

Roulette

Baccarat

Live dealer games

Offering a diverse game portfolio improves player engagement and retention.

Question 17

Do I need technical expertise to operate an online casino platform?

Accepted Answer

No. A turnkey casino platform includes a complete backoffice system, analytics dashboard, and ongoing technical support, allowing operators to manage operations without deep technical knowledge.

Question 18

What is a poker platform provider?

Accepted Answer

A poker platform provider develops and delivers a complete, production-ready online poker platform covering the game engine, back-office management system, payment integrations, security layer, and compliance tools. Operators receive a fully configured platform under their own brand, without needing to build the technology from scratch.

Question 19

What is the difference between white label and turnkey poker platforms?

Accepted Answer

White label poker platforms operate under the poker platform provider's infrastructure and licence, offering brand-level customization and fast go-to-market at lower upfront cost. Turnkey platforms deliver full source code ownership, dedicated infrastructure, your own gaming licence, and 100% revenue retention, built for operators who want complete independence and long-term scale.

Question 20

How fast can a poker platform provider get me live?

Accepted Answer

As a poker platform provider with 18+ years of iGaming experience, our white label solution deploys in 2–4 weeks and our turnkey poker platform in 4–8 weeks. The fastest operator on record went live in 10 business days. We assign a dedicated project manager to every deployment to ensure on-time delivery.

Question 21

What poker game variants does the platform support?

Accepted Answer

Both our white label and turnkey poker platform provider solutions support Texas Hold'em (No Limit, Pot Limit, Fixed Limit), Omaha, Omaha Hi-Lo, 7-Card Stud, Short Deck Poker, Speed Poker, 5-Card Draw, and Razz. All major tournament formats, Sit & Go, MTT, PKO, Freezeout, Rebuy, Satellite, and Spin & Go are included out of the box. Custom variants are available on request for turnkey operators.

Question 22

Is the poker platform mobile compatible?

Accepted Answer

Yes. As a mobile-first poker platform provider, we deliver native iOS and Android apps alongside a fully responsive mobile web client. Players experience sub-100ms action response times and smooth animations across every device and screen size no compromise in gameplay performance on mobile.

Question 23

What security certifications does digient poker platform hold?

Accepted Answer

Our poker platform provider holds BMM Testlabs certification, iTech Labs RNG certification, Gaming Labs (GLI) certification, and ISO 27001 certified infrastructure. Every deployment includes 256-bit SSL/TLS encryption, AI-powered collusion detection, DDoS protection, 2FA, PCI-DSS compliant payments, and AML/KYC compliance workflows.

Question 24

Do I need iGaming licence to work with your poker platform provider?

Accepted Answer

White label operators can launch under Digient's existing licence umbrella while their own application is being processed. Turnkey operators are responsible for obtaining their own gaming licence. As your poker platform provider, we offer full licensing consultation to identify the most suitable jurisdiction MGA, Curacao, UKGC, Isle of Man, or Gibraltar based on your target markets and budget.

Question 25

Can I switch from white label to turnkey as my business grows?

Accepted Answer

Yes and this is a key advantage of choosing Digient as your long-term poker platform provider. Operators who start on white label can migrate to the fully owned turnkey platform as their revenue and ambitions scale, with our team managing the transition to minimise player disruption and preserve platform continuity.

Question 26

What post-launch support does digient poker platform provide?

Accepted Answer

As a committed poker platform provider, we deliver 24/7 technical support, a dedicated account manager, regular platform updates, proactive security patches, and performance monitoring as standard. Optional managed services include player support outsourcing in 20+ languages, managed hosting, and custom feature development. Support tiers are designed to scale alongside your operation.

Question 27

What is a turnkey poker software provider?

Accepted Answer

A turnkey poker software provider delivers a fully packaged, ready-to-launch poker platform that includes the game engine, back-office system, payment integrations, security layer, and compliance tools. Operators receive complete ownership and full branding control with minimal setup time eliminating the need to build from scratch.

Question 28

How does a turnkey poker platform differ from a white label solution?

Accepted Answer

A turnkey poker platform gives you full ownership of the brand, platform, revenue, and gaming license. A white label solution operates under the provider's license with limited customization and a shared revenue model. Turnkey is the preferred choice for operators seeking complete independence, scalability, and long-term brand equity.

Question 29

How long does it take to launch a turnkey poker platform?

Accepted Answer

Our turnkey poker platform can typically be deployed within 4 to 8 weeks, depending on your customization scope, third-party integrations, licensing requirements, and market readiness. We provide dedicated project management support throughout the entire launch process to ensure on-time delivery.

Question 30

Is the turnkey poker platform mobile compatible?

Accepted Answer

Yes. Our turnkey poker platform is built with a responsive, mobile-first architecture and is fully optimized for web browsers, native iOS apps, and Android mobile apps. Players enjoy a consistent, high-quality game experience regardless of device or screen size.

Question 31

What security measures are included in the poker software?

Accepted Answer

Our platform includes iTech Labs RNG certification, 256-bit SSL/TLS encryption, multi-layer anti-fraud modules, AI-powered collusion detection, two-factor authentication (2FA), DDoS protection, and PCI-DSS compliant payment processing ensuring full platform integrity and player trust.

Question 32

Do I need the gaming license to operate the platform?

Accepted Answer

With a turnkey solution, the operator is responsible for obtaining and maintaining their own gaming license. However, we provide licensing consultation services and can guide you on suitable jurisdictions such as Malta (MGA), Curacao eGaming, Isle of Man, Gibraltar, and Kahnawake helping you choose the most cost-effective option for your target markets.

Question 33

Can I integrate third party payment gateways into the platform?

Accepted Answer

Absolutely. Our turnkey poker platform supports seamless integration with a wide range of payment providers including major credit/debit card processors, e-wallets (Skrill, Neteller, PayPal), cryptocurrency payment gateways, and regional banking solutions maximizing player deposit and withdrawal flexibility in your target markets.

Question 34

What level of post-launch support do you provide?

Accepted Answer

We offer 24/7 technical support, regular platform updates, security patches, performance monitoring, and optional managed services including hosting, player support outsourcing, and software maintenance. Our support tiers are flexible and designed to grow alongside your operation.

Question 35

What is a turnkey casino software platform?

Accepted Answer

A turnkey casino software provider delivers a complete, ready-to-launch online casino solution including game integration, back-office management, payment processing, KYC/AML compliance tools, and technical support so operators can go live under their own brand without building infrastructure from scratch. The operator retains full brand ownership and 100% of revenue.

Question 36

How is a turnkey casino platform different from white label?

Accepted Answer

A turnkey casino platform gives the operator full brand ownership, player data rights, and 100% revenue retention. A white label casino solution operates under the provider's licence and infrastructure offering faster setup with more limited customisation and a shared revenue arrangement with the provider.

Question 37

How long does it take to launch a turnkey casino software?

Accepted Answer

Digient's turnkey casino software platform typically goes live in 4–8 weeks, depending on the scope of customisation, payment gateway integrations, regulatory jurisdiction, and game content selection chosen by the operator.

Question 38

What games are available on the turnkey casino platform?

Accepted Answer

The platform aggregates 15,000+ games slots, blackjack, roulette, baccarat, live dealer, crash games, trading games, and progressive jackpots from 80+ certified global game providers via a single API integration. New providers can be added without additional development effort.

Question 39

Is the turnkey casino software mobile-optimised?

Accepted Answer

Yes. Every game and platform component is built with a mobile-first approach, delivering a seamless, high-performance experience across iOS and Android smartphones and tablets without requiring native app development.

Question 40

Does Digient provide post-launch support?

Accepted Answer

Yes. Digient offers 24/7 technical support, optional managed services, regular platform updates, security patches, and a dedicated account manager for all turnkey casino software clients from the day of launch.

Question 41

How secure is the turnkey casino software?

Accepted Answer

The platform is RNG-certified, protected by SSL/TLS encryption, equipped with real-time KYC/AML identity verification modules, and includes advanced fraud detection and responsible gaming safeguards to meet international regulatory standards.

Question 42

Can I fully customise the design and bonus systems?

Accepted Answer

Absolutely. Digient's turnkey casino platform supports full UI/UX customisation, branded themes, configurable bonus engines, cashback mechanics, loyalty programme tiers, and tournament features all manageable by operators without any development expertise.

Question 43

What is a turnkey poker platform?

Accepted Answer

A turnkey poker platform is a fully packaged solution that includes all essential components, game client, back office, payment integrations, security, and compliance tools, allowing you to launch and operate your own branded poker site with complete ownership.

Question 44

How is a turnkey solution different from a white label?

Accepted Answer

With a turnkey solution, you fully own the brand, platform, and revenue, and you manage your own licensing. In contrast, a white label runs under the provider’s license with limited customization and shared revenue models.

Question 45

What poker variants are supported?

Accepted Answer

Our platform supports all popular formats including Texas Hold’em, Omaha, Omaha Hi-Lo, and custom variants on request.

Question 46

Can I customize the UI and gameplay experience?

Accepted Answer

Our turnkey model allows complete customization including game UI, player features, payment logic, and branding to match your operational goals.

Question 47

Do I need a license to operate?

Accepted Answer

With a turnkey solution, you are responsible for acquiring and maintaining your gaming license. However, we offer consultation support on licensing jurisdictions.

Question 48

Is the platform mobile-friendly?

Accepted Answer

All our poker games are built with a responsive design, optimized for web, iOS, and Android platforms.

Question 49

How secure is the platform?

Accepted Answer

Digient’s platform is RNG-certified, supports SSL encryption, and includes anti-fraud mechanisms, collusion detection, and secure payment processing.

Question 50

Do you provide post-launch support?

Accepted Answer

We offer ongoing technical support, updates, and optional management services depending on your service package.

Question 51

What is a turnkey sportsbook platform?

Accepted Answer

A turnkey sportsbook is a complete, ready-to-launch sports betting platform including odds feeds, bet management, risk tools, payment systems, and branding flexibility.

Question 52

How is a turnkey sportsbook different from a white label?

Accepted Answer

Turnkey gives full ownership and control; white label is faster to deploy but managed under the provider's structure and license.

Question 53

How long does it take to launch?

Accepted Answer

Our turnkey sportsbook can typically go live within 4 to 8 weeks, depending on integrations and customization.

Question 54

What sports are supported?

Accepted Answer

Cricket, football, basketball, tennis, esports, and more than 30+ international and regional sports.

Question 55

Can I customize the user interface and bet types?

Accepted Answer

Yes. Full control over front-end layout, odds display, bet slips, and language support.

Question 56

Do I need a license to operate a sportsbook?

Accepted Answer

Digient ensures its solutions are ready to meet regulatory standards, enabling operators to comply with jurisdictional requirements efficiently.

Question 57

Does the platform support in-play betting?

Accepted Answer

In-play betting is available for all major sports with real-time data feeds.

Question 58

What security features are included?

Accepted Answer

Risk analysis, anti-fraud algorithms, player verification, and secure payment gateways.

Question 59

How scalable is the solution?

Accepted Answer

Built with microservice architecture for high scalability and uptime during peak sports events.

Question 60

Is post-launch support available?

Accepted Answer

We offer technical assistance, updates, hosting options, and 24/7 monitoring as part of our service agreement.

Question 61

Is online casino gaming legal in Botswana?

Accepted Answer

Online gaming activities in Botswana operate under regulatory frameworks. Operators must obtain the appropriate licenses and comply with regulatory requirements before launching.

Question 62

How can I start an online casino business in Botswana?

Accepted Answer

To start an online casino business in Botswana, you need regulatory approval, a turnkey casino platform, secure payment integrations, and risk management systems.

Question 63

What games are popular in online casinos in Botswana?

Accepted Answer

Popular casino games include online slots, blackjack, roulette, baccarat, and live dealer games.

Question 64

What payment methods should a casino platform support in Botswana?

Accepted Answer

A casino platform targeting Botswana should support secure digital payment gateways and locally used transaction methods to ensure smooth deposits and withdrawals.

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